We can't thank Fay, Phil and their team enough for all the support towards our wedding day. We had a truly fantastic day, one that we will treasure forever.
Back in April 2016 we were invited by Fay to look around the venue and chat through all of our ideas. We loved the venue from the start, the beautiful gardens, the layout and different use of the rooms, and the freedom to basically use the space to personalise our wedding.
We found it convenient to have our ceremony, breakfast and reception there, pleased that we had single use of the space, but were over the moon that they were open to our dog attending…!! :
From our very first contact with Fay (and Phil) on day one, we were so thrilled with the honesty and openness to our questions. The venue is fabulous value for money, with so much included in the price. The bar prices are reasonable, and the team use their knowledge to advise you of good priced, local businesses to start planning your big day. There were no hidden costs on our invoices, as everything included was exactly as discussed and displayed in our quotes.
The venue are very accommodating to a range of catering options however, we were ecstatic with the service (and price) we received from Phil (the recommended in-house caterer). Months on, and our guests are still talking about our food!!
We didn't want a formal 'sweet' cake, and I always dreamt of a cheese and Pork pie cake … which Phil did for us!! It was delicious and looked awesome!! It has been a real talking point!
Phil did everything to make the day memorable yet affordable. He suggested ideas that went with the theme of the day and that added those special extra touches to offer our guests. He certainly knows his stuff and the food spoke for itself! :
The date was reserved for us, with clear and manageable time scales scheduled in for payment. Fay and Phil were more than happy to help with any queries (no matter how big or small) and always got back to us within the next working day.
With the lead up to the big day, we had meetings to double check details, which were a great reassurance for us, given that personal issues prevented us to be as organised as we would have liked to have been!! They work in a fantastic partnership to ensure the day runs smoothly and are so accommodating to all the requests that you have.
As a bride, it was always the smallest details that concerned me, especially after all the planning that goes into the big day, as you want everything to be perfect. Fay, Phil and their teams used their experience to ensure a smooth and successful day, and were very accommodating in making our day exactly how we envisaged it.
Dietary requirements were accommodated - no problem! The rooms and tables were decorated beautifully. Little things were suggested to make us feel special (like walking down the stairs being introduced to the guests as Mr and Mrs during our wedding breakfast) - Nothing was too much trouble and everything was done with us (our dog, and theme) in mind.
In our opinion, the day went perfectly (if it didn't from their point of view, we never knew about it)! The team managed the day very well, and it felt seamless.
Each part of the day flowed nicely onto the next, and I am so grateful to the young lad for keeping my dog occupied!! I know he can be a pickle… but the photos I have of him there with us are ones I will treasure forever. I can't thank you enough.
I was truly grateful to Fay for looking out for Neil, his daughter and my brother with regards to their drinking habits! Especially for looking after Neil's daughter, ensuring that she drank water and by not serving her alcohol later on. It could have lead to an uncomfortable situation that I (being the evil step mum) did not want to deal with.
There are so many areas to be thankful for with the service that the team at Victoria House provided. We had such a magical day, and I am extremely grateful to you all.
Leanne and Neil Gibson (And Rory-Mo)